OmniInboxOmniInbox AI

Changelog

What we have shipped

A record of real development milestones, newest first. We do not publish version numbers or release dates until our release process supports them accurately.

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  1. Website navigation and company pages

    The public website became a complete navigation hub with dedicated pages instead of placeholder links.

    • Dedicated pages for product, company, resource, legal, and trust information.
    • Footer and header navigation now link to real destinations only.
    • A working contact form and newsletter sign-up backed by secure storage.

  2. Legal pages

    Published full Privacy Policy and Terms & Conditions pages.

    • Privacy Policy covering data handling, connected accounts, AI processing, and user rights.
    • Terms & Conditions covering acceptable use, connected accounts, and service limitations.
    • Legal notices added to the sign-up and sign-in screens.

  3. AI Assistant and simplified AI Employees

    The AI Assistant became genuinely functional and AI Employees were simplified for non-technical users.

    • Ask questions about conversations, request summaries, and generate suggested replies.
    • Inbox actions for suggested reply, summary, customer intent, and next step, always reviewed before sending.
    • Simple role-based AI Employee creation with advanced settings hidden by default.

  4. Gmail automatic synchronisation

    Gmail sync became reliable and self-recovering.

    • Automatic background sync so new mail appears without reconnecting.
    • Recovery from missed notifications using durable sync cursors.
    • Duplicate prevention and thread-aware replies.
    • Sync status and a manual sync option in the Channels area.

  5. Universal Inbox experience

    Inbox clarity, mobile support, and real message actions.

    • Channel badges, all-channel filters, and a clear needs-reply view.
    • Safe rendering of message content, including clickable links, across all channels.
    • Provider-aware actions such as archive in OmniInbox or archive and trash in Gmail.
    • Responsive inbox layout for smaller screens.

  6. Business knowledge, Customer360, CRM, automations, and insights

    Foundational platform layers shipped ahead of the inbox refinements above.

    • Business knowledge with documents, products, and grounded AI context.
    • Customer360 unified profiles, identity resolution, and timelines.
    • CRM pipelines and opportunities linked to conversations.
    • Automations with approvals, plus insight metrics and anomaly highlights.